Faq» How are you different from any other travel agency?
First and foremost, we are licensed and bonded with ARC (Airline Reporting Corporation) and IATAN (International Airline Travel Agent Network). We offer unique services to our customers. We provide customers with faster and better service than other agents. Moreover, our numerous years of experience have given us a competitive advantage in finding the best fares for all types of travelers.
» Do you require customers to sign a contract?
No, we do not ask customers to sign a contract.
» Which airlines do you work with?
We work with all major airlines worldwide.
» Are you a full service travel agency?
Yes, we can handle all of your travel needs.
» Is there someone available for after-hours service and support?
Air King Travel and Tours has office hours Monday through Friday from 9 AM to 6 PM CST. You will be provided with contact information about how to get after-hours help when you purchase a ticket.
» How do I make a payment? Do you accept credit cards?
We accept payments with corporate check and all major credit cards.
» Are these tickets changeable? If so, are there any associated penalties?
According to standard airline regulations, date changes are allowed on tickets. Please note that outbound changes and re-routing constitute a re-issue, not a change, of the ticket. There are fees associated with such changes. These fees vary depending on the itinerary and airline.
» What are the restrictions on these tickets?
Ticket restrictions depend on the specific ticket purchased. If there are restrictions on the ticket, Air King Travel and Tours will inform you about these before you purchase.